Fully Booked - Admin Dashboard for Bookings and Operators
The Full Story
What it takes to keep hundreds of independent firms trustworthy to their customers and fair to each other.
A network is only as good as the firms inside it
Fully Booked asks customers to trust operators they have never met, and asks operators to hand their customers to rivals. Both only work if the founder can vouch for every firm in the network and see every pound that moves through it.
The admin dashboard is where that trust is kept. It runs on the same backend as the operator app and the customer site, so what the founder sees is the live network, not a report assembled afterwards.
The whole network on one screen
The dashboard opens on revenue over time beside the counts of customers, companies, referrals and transactions, then the three things that need a person today: operators waiting for approval, the latest transactions with their status, and newly added referrals.
It is fully responsive, so the founder can check on the network from a phone between jobs of their own.
Nobody quotes until they are vetted
A new operator's account pauses on a review screen until the founder approves it. Offer templates, profile pictures and vehicle photos pass through the same approval queue, so everything a customer sees in an offer has been checked.
Every approved firm becomes a row in Companies with its earnings, fleet size and referrals, and a switch that pauses it without deleting its history. Customers get vetted firms, and honest operators are protected from the few who would spoil the network.
Every firm, every permission
Each operator's file shows its profile, service areas, vehicle photos, offer template, partners and transactions. Beside them sit switches for each capability: proposals, covers, stored bookings, partners, quotations and cancellations. The founder can open a feature to a trusted firm or close it to a misbehaving one without touching code.
Every job can be traced
Bookings are listed whether they came through the platform or were stored by an operator from elsewhere, with the customer, the firm and the date. Covers show the journey, the operator who asked and every firm that applied, and referrals open onto the full conversation between customer and operator.
When a customer or an operator disputes something, the answer is on the screen rather than in someone's memory.
Money that settles itself
Every operator has a wallet. Referral earnings arrive on the day of the trip, cover and booking fees are deducted as they happen, and payouts are requested from the app. When the founder marks a payout as paid, the operator gets a push notification, an email and an invoice for their records.
Fees, the deposit share and balance limits are settings in the dashboard. An operator who falls too far behind is invoiced and paused automatically until they settle, so nobody chases money by hand.
A national network, run by one person
The dashboard turned an idea into a business one person can run: a national network of independent firms, vetted, moderated and paid, from a browser or a phone. For operators it means a network they can trust with their customers, and for customers it means every firm they meet on Fully Booked has been checked by someone accountable.
It is one surface of the Fully Booked platform, built from the same design work as the app and the customer site.
What they said
The work monir has for me has been excellent. Every single details that we discussed has been provided and a bit extra. Monir's customer service has been excellent. Everything time i messaged monir aswered straight away, he educated me throughout the whole process. Monir is a very genuine person if he promises you something he will definitely provide it with no excuses. The quality and level of work produced on this project is 👌.
Sep 30, 2023
(5.0)Monir has been working on my project for the last 3-4 months. We have been speaking and creating ideas to improve this project on a daily basis. The project is now complete and I can honestly say Monir is one of the best people I've ever worked with. Every single commitment that Monir promised from the beginning of this journey he stuck to and achieved. He never moaned, complained or made an excuse about anything. He completed every single commitment that we agreed upon. Monir worked early mornings and late nights until he produce the project I asked of him, and now my business journey is ready to move forward and I'm completely glad that I choose Monir to create this platform for me. The project consisted of an admin panel a customer website and an app. All projects were built to high specification and have very sophisticated features. I would definitely recommend monir to anyone looking for a serious developer.
Oct 18, 2023
(5.0)Monir is a very experienced developer. I have been working with him very closely for 8 months now. He has achieved every goal that we planned. He has taken on very complex challenges with the project that we have created and has been able to solve every issue that we've faced. He is extremely hard working. He works day and night. He's work ethic is excellent. He never complains or give excuses. My project is beautiful now and I can't wait to promote it to the world.
Jan 21, 2024
(5.0)I cannot express enough gratitude for Monir's exceptional work as a full-stack developer. Over the past 8 months, Monir has been instrumental in bringing my vision to life by diligently crafting a sophisticated platform that exceeds all expectations. Monir's proficiency in his craft is unparalleled. His technical expertise, coupled with his creative problem-solving skills, has consistently resulted in innovative solutions that have elevated our platform to new heights. His ability to seamlessly navigate through complex challenges showcases his mastery of both front-end and back-end development. Beyond his technical prowess, Monir's professionalism and dedication are truly commendable. He has demonstrated unwavering commitment and reliability throughout the entire development process, ensuring that every aspect of the platform is meticulously crafted to perfection. Working with Monir has been an absolute pleasure. His clear communication, attention to detail, and proactive approach have made collaboration effortless and enjoyable. He has not only met deadlines consistently but has also gone above and beyond to deliver features that surpass expectations. In conclusion, Monir is not just a developer; he is a visionary who brings passion, expertise, and dedication to every project he undertakes. I am immensely grateful for his invaluable contributions to our platform, and I wholeheartedly recommend him to anyone seeking a top-tier full-stack developer. Thank you, Monir, for your outstanding work and unwavering commitment to excellence. You are truly a standout talent in your field.
Mar 27, 2024
(5.0)Today marks one year of working with Monir, and this time has allowed me to know Monir as a truly dedicated individual. We have collaborated on my project daily for the past year, and not once has Monir failed to respond. Monir has invested tremendous effort and focus into this project, working late nights and early mornings, always available to answer calls and resolve issues. There has never been a moment when Monir turned down work or shirked responsibility. The project is growing day by day, and if it becomes a success, it will be largely thanks to Monir's unwavering dedication.
Jul 03, 2024
(5.0)
Monir is an exceptional developer with outstanding expertise in his field. His advanced skills enable him to deliver results that surpass those of competitors. He is very thorough and has keen attention to detail, Monir is an excellent listener who can transform your ideas into reality with precision.
Nov 28, 2024
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